Employee Assistance Program
All health plans offered to state employees and their dependents have employee assistance programs (EAPs). Included are up to four sessions at no charge for such services as mental health, alcohol or drug abuse assessment, child or elder care, grief counseling and legal or financial services. EAP counselors are available to assist employees with problems related to:
- Mental health
- Child care
- Elder care
- Spousal/child/parent abuse
- Career planning
In general, care must be authorized in advance. You or your eligible dependent will speak to an EAP specialist who will assess your problem and coordinate assistance. Should your problem require mental health or substance abuse care, you will be referred to a provider, under your mental health and substance abuse benefit. Your EAP specialist or care manager will arrange a referral according to your specific needs. Contact your plan's Member Services department for more information.
COVA CareValueOptions, Inc. Behavioral Health and Employee Assistance Program
Member Services: 1-866-725-0602
www.achievesolutions.net/covacare The ValueOptions Web site contains a wealth of employee assistance information, from calculators to use with health topics to financial and legal resources, to topics from "A to Z."
For more information, visit the Tools and Resources section. The Topics from A to Z link may be found on the left of the page.
COVA ConnectOptima Health Employee Assistance
Member Services: 1-800-899-8174 or 757-363-6777 in Hampton Roads
COVA HDHPAnthem Blue Cross and Blue Shield
Member Services: 1-800-346-5484
Kaiser Foundation Health Plans of the Mid-Atlantic StatesEmployee Assistance Program
(866) 517-7042 (toll free)