Open Enrollment Course Descriptions

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Open Enrollment Course Descriptions

Note: Below are descriptions for all classes offered by DHRM. However, some classes may not be offered in the current schedule.

ACCIDENT INVESTIGATION

This course is designed to help agency representatives conduct thorough accident investigations and appropriately document the results. We will cover the basic analysis of accident data contained in the OSHA 300 log and the Employers' Accident Report. Topics include: types of accidents, when and how to conduct an audit, interviewing techniques, methods of data analysis (including trend analysis), lost workday index, and accident rates.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency

Who should attend: HR Managers and Staff; Safety and Risk Managers; Safety and Health Coordinators, Managers and Supervisors

AMERICANS WITH DISABILITIES ACT (ADA)

This session addresses key legislation and definitions that affect supervisory and non-supervisory tasks in the employment process. Credit for this course counts toward the HRI.

Cost: $10 materials fee for State Supervisors, Managers, and HR Professionals (Prepayment is required)
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

$60 for non-state Supervisors, Managers, and HR Professionals (Prepayment is required)

Who should attend: This class is limited to Supervisors, Managers and HR Professionals

ART AND SCIENCE OF INDUSTRIAL HYGIENE

This program covers the basics of Industrial Hygiene (IH) with class discussion centering on identification, evaluation, and control of potential exposures including fly ash from power plants, lead paint, asbestos, and indoor air quality.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: HR Managers and staff; Safety and Risk Managers; Safety and Health Coordinators.

BUSINESS BEST PRACTICES: EMERGENCY PLANNING MANAGEMENT

Is your agency prepared for the unthinkable? Does your staff know what to do in the event of fire, power outage, earthquake or hazardous material leak? This class will review "Best Practices" related to emergency planning as you evaluate or develop your emergency plans. Have you considered how you would do your job if a fire or other disaster prevented you from accessing your office? This class will also walk you through the steps of developing a business continuation plan.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: HR Managers and Staff; Safety and Risk Managers; Safety and Health Coordinators

BUYING INTO SAFETY: SAFETY BASICS FOR PROCUREMENT OFFICERS

This course is designed to provide information that will assist Procurement Officers in understanding how to buy with product safety and contractor safety in mind to improve safety and health in the workplace. We will clarify and highlight your role in the process. Topics include: using contract language to promote safety, principals of buying safety equipment, principals and options for purchasing ergonomic equipment, and working with the safety team to enhance your agency's safety and health program.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend:Agency Procurement Officers, Safety Officers, HR and Workers' Compensation Representatives, Managers and Supervisors

CERTIFICATE IN HUMAN RESOURCES

The Fundamentals of Human Resource Management program is a true introductory course in HR management. Its primary focus is to provide individuals with a broad overview of the HR function.
Core content includes six modules: Module 1-Essentials of Human Resource Management; Module 2-Employment Law in Your Workplace; Module 3-Effective Recruitment and Selection Techniques; Module 4-Basics of Compensation; Module 5-Orienting and Training Your Employees; Module 6- Ensuring Quality Performance. Credit for this course counts toward the HRI.

Who should attend: Managers with selection and performance management responsibilities, individuals new to HR, HR Specialists, HR Generalists, individuals previously working in an administrative capacity in HR who are assuming more professional responsibilities, and individuals seeking state certification through HRI

Cost: $350 (Prepayment is required)

CHANGE - THE CHEESE EXPERIENCE

An A-Mazing way to deal with change in your work and in your life based on the #1 best-selling book, The "Who Moved My Cheese?" learning experience is an effective and enjoyable way to experience more success and less stress in times of change - at work and in life. Price includes a copy of the book.

Cost: $75 (Prepayment is required)(Includes the book "Who Moved My Cheese?" by Spencer Johnson, M.D. )

Who should attend: All employees.

COACHING SKILLS

The ability to coach employees and provide effective feedback are essential skills needed by supervisors and managers in order to get the work done. Participants in this course will learn to use an effective model for providing feedback and coaching to employees.

Cost: $60 (Prepayment is required)

Who should attend: Executives, Managers, Supervisors and any employee responsible for giving feedback to employees and team members; HR Professionals & Staff.

COLLABORATION AND INTER-ORGANIZATIONAL RELATIONS - Stage II VaCPM

Policy-making, planning and deployment activities that cross-organizational and jurisdictional boundaries are the focus of this workshop. Many public sector functions must be carried out across state and local political boundary lines, or as joint efforts between agencies. Legal requirements, new technologies, or the changing dynamics of the problem drive this process. Invited speakers and case studies will be used to illustrate how and why problems develop. The class will discuss suggestions on cooperative and consultative ways to overcome these problems.

Participants in the Virginia Certified Public Manager Program who have completed Stage I will receive registration priority. Other participants may register with the approval of the VaCPM Program Manager.

Cost: $125 (Prepayment is required)

Who should attend: Executives, Managers, Supervisors or anyone who leads an agency or division through significant policy or culture change - such as compensation reform; Experienced Trainers; Anyone who has internal or external customers.

CONDUCTING HAZARD ASSESSMENTS

Hazard assessments are a fundamental part of all safety and prevention programs, but is your program adequate? OSHA/VOSH requires hazard assessments for all job positions to determine if personal protective equipment should be used and to determine what type of protective equipment employees need. This class will provide an in-depth training on hazard assessments for determining the need for and the proper selection of personal protective equipment.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Buildings and Grounds, Facilities Management and Maintenance Managers, Supervisors and Staff; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members

CONDUCTING PERSONAL PROTECTIVE EQUIPMENT ASSESSMENTS

This session covers general Personal Protective Equipment (PPE) training to include program elements and issues to consider for various types of PPE - safety glasses, hard hats, safety vests, hearing protection/ear plugs, gloves, and respiratory protection.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: HR Managers and Staff; Safety & Risk Managers; Facility Safety & Health Coordinators; Facilities Management, Housekeeping, and Buildings and Grounds Staff responsible for ensuring proper use of PPE

CONFINED SPACE AWARENESS

This course is designed to educate employees on the hazards and controls associated with Confined Spaces. The course will cover the characteristics that constitute a confined space, requirements for safe entry into a confined space, rescue requirements and other potential hazards that exist around confined spaces.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend:Safety and Risk Managers; Safety and Health Coordinators; Supervisors and Management Staff, and employees exposed to confines spaces

CONFINED SPACE PROGRAM DEVELOPMENT

This class builds on the basic Confined Space Awareness course and covers identification and classification of confined spaces (permit-required or non-permit required), the permit system, labeling, equipment, personal protective equipment, and rescue requirements under the OSHA/VOSH standard. Confined space program elements will be discussed and students will take away a sample confined space program template.

Cost: $60 for Local Government and Private Industry - **Free to State Government** **Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Buildings and Grounds, Facilities Management and Maintenance Managers, Supervisors and Staff; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members

CREATING EFFECTIVE SAFETY COMMITTEES

This interactive course will cover elements to consider when constructing or refreshing agency safety committees and will discuss features of successful committees and common safety committee pitfalls. Participants will take away sample safety committee workbooks.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Safety & Risk Managers; Facility Safety & Health Coordinators; members of existing safety committees; any staff member interested in implementing a new safety committee or revitalizing an existing safety committee

CUSTOMER SERVICE: TARGETING EXCELLENCE

The ability to effectively deal with customers and to satisfy their needs is fundamental to an organization's success. This course is designed to give all employees an overview of the key components of excellent customer service. The foundation of customer service is communication, and this session concentrates on skills for effective communication.

Cost: $60 (Prepayment is required)

Who should attend: Any employee with regular contact with internal and/or external customers.

DIFFICULT PEOPLE! WHAT'S WRONG WITH THEM AND WHAT CAN I DO ABOUT IT?

Is the person "difficult" or simply different? In this course participants will examine their definition of "difficult people," how they contribute to the difficulty in the relationship, and consider a variety of problem-solving techniques for managing these "difficult" relationships.

Cost: $60 (Prepayment is required)

Who should attend: All employees - from Manager to front line employee - who work with difficult people or have public/customer contact.

EMOTIONAL INTELLIGENCE

Emotional Intelligence (EI) is a new perspective on the way people inter-relate; the "street smarts" in a person. It reflects on their ability to deal successfully with other people, their feelings, and their everyday social environment. By dealing with these pressures successfully, a person will be better able to positively influence their overall well- being. EI has been correlated with better results in leadership, sales, academic performance, marriage, friendships, and health. This session will introduce you to EI, what it is and how it is used.

Cost: $60 (Prepayment is required)

Who should attend: All employees

EMPLOYMENT LAW PERSONNEL RECRUITMENT AND SELECTION PROCESS

This course is designed to present practical and legal considerations associated with the recruitment and selection process. Special emphasis is placed on the role of planning, legal considerations, selection criteria, interview questions, the interview, post-offer medical examinations, a review of reference checks, the offer-of-employment letter, and the administrative and record keeping processes. Credit for this course counts toward the HRI.

Cost: $10 materials fee for State Supervisors, Managers, and HR Professionals (Prepayment is required)
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

$60 for non-state Supervisors, Managers, and HR Professionals (Prepayment is required)

Who should attend: Managers & Supervisors; HR Professionals & Staff; All level of employees involved in the hiring process - from screening personnel to panel member and hiring official.

ENGAGING YOUR CUSTOMER/STAKEHOLDER COMMUNITY - Stage I VaCPM Required Course

This one-day course is intended to provide the participants with an understanding of the dynamics of customers and stakeholders. This course includes tips on how to create surveys and run focus groups in ways to gather useful feedback. Participants will explore techniques that enable them to engage their customers and stakeholders as partners in the delivery of services as well as how to create and maintain a service-oriented culture.

Participants in the Virginia Certified Public Manager Program will receive registration priority. Other participants may register with the approval of the VaCPM Program Manager.

Cost: $125 (Prepayment is required)

ESSENTIALS OF SUPERVISION

This two-day course is based on widely researched and validated competencies. The course focuses on the importance of developing new knowledge, skills, and abilities required to be an effective supervisor in today's rapidly changing organizations. Participants will assess their supervisory/leadership style and response to conflict through assessment instruments (completed during the class). Based on these assessment instruments and class activities, participants will develop an individual leadership plan identifying two skill areas for enhancement. Participants will also review basic communication skills, delegation, coaching for improved performance, and the essentials of evaluating employee performance.

Cost: $20 materials fee for State Supervisors and Managers (Prepayment is required)
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $100.00 charge to the agency.

$240 for non-state Supervisors and Managers (Prepayment is required)

Who should attend: This class is limited to Supervisors & Managers; it is particularly beneficial to Supervisors and Managers with less than three years experience or who are new to the Commonwealth of Virginia.

ETHICS, ACCOUNTABILITY AND LEADERSHIP

Builds on the Ethics workshop in Stage 1 by expanding the concern from personal ethics to that of building an ethical and accountable organizational environment. Through lecture, discussion, and cases this workshop examines the role of leadership in creating an ethical and accountable organizational culture.

Cost: $125 (Prepayment is required)

FALL PROTECTION: DON'T LET WORKING AT HEIGHTS GET YOU DOWN

Falls continue to be a leading cause of employee injuries for the Commonwealth. A significant category of these claims involves falls from ladders, platforms and scaffolds. This class will cover the requirements of the OSHA/VOSH Fall Protection Standard, including employer responsibilities, fall protection for employees working at heights on ladders, scaffolds, manlifts and roofs, inspection procedures and training requirements.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Buildings and Grounds, Facilities Management and Maintenance Managers, Supervisors and Staff; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members

FISH! A REMARKABLE WAY TO BOOST MORALE AND IMPROVE RESULTS

This course is based on Dr. Stephen C. Lundin, Harry Paul, and John Christensen's book and video. This course describes the simple principles that make up the FISH! Philosophy. The FISH! Philosophy is useful in the workplace in many areas - recruitment and retention, energy and morale, change and stress, attitude and accountability, creativity and innovation, teamwork and engagement, and integrity and trust. This course will give you the keys to creating an innovative and accountable work environment where a playful, attentive, and engaging attitude leads to more energy, enthusiasm, productivity, and creativity.

Cost: $60 (Prepayment is required)

Who should attend: All employees!

FUNDAMENTALS OF ELECTRICAL SAFETY: DON'T BE SHOCKED BY IT!

Are your employees protected from electrical injury? This course covers common electrical hazards and their effects on the human body. Class discussion will include risks associated with office equipment and a variety of other work environments including facilities management, buildings and grounds, and warehousing. Participants will learn to recognize electrical hazards and avoid associated injuries and will take away a variety of resources including an electrical hazard checklist and a sample lockout/tagout program developed by the Department of Labor and Industry.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Safety and Risk Managers; Safety and Health Coordinators; Facilities Management and Building & Grounds Managers, Supervisors and Staff; and other employees required to work with electrical systems and equipment

FUNDAMENTALS OF EQUAL EMPLOYMENT OPPORTUNITY (EEO) LAW

This workshop provides managers and supervisors with an overview of all relevant employment laws and management's responsibilities. Credit for this course counts toward the HRI.

Cost: $10 materials fee for State Supervisors, Managers, and HR Professionals (Prepayment is required)
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

$60 for non-state Supervisors, Managers and HR Professionals (Prepayment is required)

Who should attend: HR professionals and staff; Executive to supervisor level employees.

GENERATIONS AT WORK (Working with Multiple Generations)

Today one of the most important "differences" in the workplace is generational. For the first time in history, we have four distinct generations working together. In this session, we will identify the four different generation groups, describe the personality traits of each group, and describe and explore the management issues among the generations.

Cost: $60 (Prepayment is required)

Who should attend: All employees

HAND TOOLS AND MACHINE GUARDS: TAKE SAFETY INTO YOUR OWN HANDS

Does your agency have a shop or other maintenance facilities? Do you work with hand tools and other machines? If so, you may be at risk for injury, amputation or even death. Hand and power tools, both floor mounted and hand or portable, are widely used in the agencies of the Commonwealth. Proper inspection, care, maintenance and guarding of these tools along with up-to-date OSHA/VOSH programs can help reduce or prevent occurrences of machine malfunction or misuse. This course will cover elements of the OSHA/VOSH standards including machine guarding, Personal Protective Equipment requirements, inspections, maintenance, and safety policy.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Buildings and Grounds, Facilities Management and Maintenance Managers, Supervisors and Staff; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members.

HAZARD COMMUNICATION: EVERY EMPLOYEE'S RIGHT-TO-KNOW

What do toner, whiteout, paint, cleaning products, gasoline and pesticides have in common? They are all products that agencies use on a day-to-day basis to get their jobs done. As employers, State Agencies have the legal responsibility to inform their employees what chemicals they will be working with and around. It is also the employee's "right-to-know" what chemicals they will be using and how to use them safely and properly. Because chemicals can hurt and injure employees, OSHA has set forth specific guidelines that employers must follow, including labeling of chemicals, providing Material Safety Data Sheets (MSDS) and employee training. This class will cover OSHA regulations, MSDS sheets and agency/employee responsibilities.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Safety and Risk Managers; Safety and Health Coordinators, Managers and Supervisors; and employees required to handle chemicals.

HEALTH BENEFITS ADMINISTRATION PART I

This two-day course is designed for agency human resource professionals, health benefit administrators and payroll employees whose job responsibilities require specific and detailed knowledge of the state's health benefits programs. The course provides a review of the policies and procedures for the Active State health benefits and the flexible benefits programs. It also provides an overview of the benefits eligibility system (BES). .

Cost: **Free to State Government Employees**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

Who should attend: Benefits Administrators and payroll officers involved in the administration of the State’s health benefit programs. Other HR professionals and staff.

HEALTH BENEFITS ADMINISTRATION PART II

This course is designed for the human resource or payroll professional that is responsible for the administration of an agency's health benefits program. This course focuses on the Retiree health benefits program and enrollment procedures and provides an in-depth review of Extended Coverage. Also included is an overview of the State Health Plan's HIPAA Privacy Policy.

Cost: **Free to State Government Employees**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

Who should attend: Benefits Administrators and payroll officers involved in the administration of the State’s health benefit programs. Other HR professionals and staff.

HEARING CONSERVATION: CAN YOU HEAR ME NOW?

Hearing loss not only affects the employee while at work but will also affect the employee’s personal life for years to come. This course will provide participants with an understanding of factors that contribute to employee hearing loss including work with heavy equipment, power plant machinery, groundskeeping tools, and other sources of high decibel noise. Attendees will learn how to identify hazardous environments and options available to protect employees for various decibel ratings.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members; Buildings and Grounds, Facilities Management, and Maintenance Managers, Supervisors and Staff

HIRING THE RIGHT PERSON: USING A BEHAVIORAL INTERVIEWING TECHNIQUE

This workshop is designed to help decision-makers implement effective hiring decisions. Participants will discuss how to conduct effective hiring interviews and evaluate the candidates to arrive at the right hiring decision. Based on a technique called behavioral interviewing, participants will discuss how to be more effective when conducting a hiring interview, how to predict a candidate's future job performance, and how to hire people who will be successful in their jobs. All participants should bring an employee work profile (EWP) or job description to this class.

Cost: $60 (Prepayment is required)

Who should attend: HR Professionals; All hiring supervisors; Any employee serving on a panel.

IDENTIFYING & CORRECTING WORKPLACE HAZARDS

This course is designed to help participants identify hazards in the workplace and take necessary steps to correct the hazards through the use of tools such as Job Safety Analysis and accident investigation. Participants will learn how to conduct a facility inspection and develop corrective actions. Attendees will take away a facility inspection checklist to be used as a starting point for their facility-specific inspections.

Cost: $60 for Local Government (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members; Buildings & Grounds, Facilities Management and Maintenance Managers, Supervisors and Staff

INTRODUCTION TO THE PERSONNEL MANAGEMENT INFORMATION SYSTEM (PMIS)

This course is designed to prepare and update employees on the use of PMIS and its subsystems. Included will be an overview of the system and the correct procedures for properly executing employee, position class, agency transactions and recruit transactions.

Cost: **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

Who should attend: New & experienced HR employees who enter data into PMIS.

INTRODUCTION TO WORKERS' COMPENSATION: NEW WORKERS' COMPENSATION REPRESENTATIVE ORIENTATION

This full day course is designed to provide all the basics necessary for an agency to handle their Workers' Compensation claims. Time will be spent discussing policies and laws that impact how an agency administers their program. Topics include Workers' Compensation leave policies, Workers' Compensation Act, coordination of benefits and leave with the VSDP program.

Cost: **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Virginia State Agency HR Managers and Staff; Workers' Compensation Coordinators.

KNOWLEDGE CENTER CONTENT ADMINISTRATOR TRAINING

This course provides a description of, and step-by-step instructions for, managing reference documents, glossary terms, and Team Rooms in the Knowledge Center. It introduces the Knowledge Center functions that allow an instructor to manage all aspects of an instructor-led course. This course also introduces functions that allow for the management of online seminars, SCORM courses and tests, and provides instruction in uploading, importing, creating, and managing SCORM courses.

Cost: **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

KNOWLEDGE CENTER SITE ADMINISTRATOR TRAINING

This course provides a description and step-by-step instructions for the key areas of Knowledge Center administration, including explanations and instructions for establishing site permissions, topics, and organizations, creating and managing team rooms, creating and managing site surveys, generating and reviewing site reports, and other functionalities.

Cost: **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

LABORATORY SAFETY

Commonwealth of Virginia agencies house a variety of laboratory environments including educational, product testing, biohazard testing, and research. This class covers OSHA/VOSH requirements for laboratory operations including laboratory safety and chemical hygiene plans. Class discussion will include personal protective equipment, eyewashes and emergency showers, MSDSs, evacuation, and use and storage of consumables. Class participants will take away sample laboratory safety plans.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency

Who should attend: Human Resource Professionals; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members; Buildings & Grounds, Facilities Management and Maintenance Managers, Supervisors and Staff.

LOCKOUT/TAGOUT PROGRAMS AND CONTROLS

This course will cover the regulations under OSHA 1910.147, Control of Hazardous Energy as well as best practices to employ in facilities to reduce or eliminate the risk of accidental start-up of machinery.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: HR Managers and Staff; Safety & Risk Managers; Facility Safety & Health Coordinators; Facilities Management, Buildings & Grounds and Housekeeping Management and Staff; and other Staff with potential exposure to the accidental start-up of equipment.

MATERIAL HANDLING

Material handling is one of the leading causes of employee injury for the Commonwealth of Virginia. This course is designed to educate employees on the proper lifting techniques in order to avoid back and shoulder injuries. This course will cover risk factors for back injuries, proper lifting techniques, and exercises to strengthen the back.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Safety and Risk Managers; Safety and Health Coordinators; Managers, Supervisors and Employees required to conduct material handling.

MVP - LEADERSHIP STYLES

This one-day course is designed for Managers and Supervisors. It's focus is on identifying individual leadership styles, how to maximize differences within the team environment and exposes participants to effective communication and coaching techniques.

Who should attend: This class is limited to Supervisors and Managers

Cost: $10 materials fee for State Supervisors and Managers (Prepayment is required)

MYERS-BRIGGS TYPE INDICATOR (MBTI)

Do you get recharged from a moment alone with a good book? Or does gathering with friends for laughter and a movie revitalize you? Do you like to keep track of your work using a day timer? Or are you more likely to keep post-it-notes on your steering wheel? Everyone has a preference toward a certain lifestyle management and ways to work with others. Knowing your preferences and understanding others' preferences may help you to communicate effectively. This can be especially critical if you are a manager or supervisor. This workshop will address communication style based on an individual's type, as identified by the MBTI. Participants will have an opportunity to discuss tips for enhancing communication skills. Participants will complete the MBTI instrument prior to taking the class. Registration fees include the cost of the instrument.

Cost: $130 (Prepayment is required)

Who should attend: All employees; HR Professionals & Staff; Executive to Supervisor level; Trainers.

NEW SAFETY OFFICER TRAINING

This full day course is designed to provide all the basic skill training needed by agency personnel newly assigned to the duties of Agency Safety Officer. Topics included will be the basics of safety, an introduction to the OSHA Act and how it affects state agencies, how to set priorities and goals using trend analysis, conducting safety audits, and accident investigations. Program participants will take away a variety of resources including OSHA program templates.

Cost: $120 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $120.00 charge to the agency.

Who should attend: Newly appointed Safety Officers, Safety Officers who want to increase their knowledge, and Supervisors of Safety Officers, as well as any agency representative with responsibility for safety such as safety committee members.

OSHA GENERAL INDUSTRY OUTREACH-10 HOUR

This 1 1/2 day course provides a short version of the national curriculum developed by the OSHA training institute. Topics vary, depending on the needs of the attendees, but will include OSHA compliance and recordkeeping, personal protective equipment, hazcom, and emergency preparedness.

Cost: $180 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $180.00 charge to the agency.

Who should attend: Buildings & Grounds and Facilities Management Supervisors and Managers; Human Resource Professionals; Safety & Risk Managers; Safety & Health Coordinators; Safety Committee Members

OSHA GENERAL INDUSTRY OUTREACH - 30 HOUR

This course is based upon a national curriculum developed by the US Department of Labor - OSHA and specially adapted for the needs of employees of the Commonwealth of Virginia. It is a 30-hour course that will be offered over a 4 ½ day period. Emphasis will be placed on learning how to read, understand, and implement OSHA requirements at the agency level. Topics range from a discussion of how the Virginia OSHA program (VOSH) regulates state agencies to technical topics of interest in a variety of work situations.

Cost: $540 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $540.00 charge to the agency.

Who should attend: Buildings & Grounds and Facilities Management Supervisors and Managers; Human Resource Professionals; Safety & Risk Managers; Safety & Health Coordinators; Safety Committee Members; Industrial Hygienists

OSHA PROGRAM DEVELOPMENT

This session is designed to provide an overview of the key components of written programs and policies required by the Virginia OSHA General Industry Standards. Topics include blood borne pathogen program, confined space entry program, emergency action and fire prevention plans, fire extinguisher program, hazard communication program, hearing conservation program, lockout-tag out program, personal protective equipment, and respirator protection program.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Safety Managers; Safety and Health Coordinators; HR Managers and Staff.

PERFORMANCE MANAGEMENT

This workshop is designed to give managers and supervisors an overview of the key components in the Commonwealth's performance management system. It covers the steps in the formal performance evaluation process and includes hands-on practice with some of the most important interpersonal skills needed to effectively supervise others. Developing performance expectations, discussing performance factors, and evaluating employee performance are primary topics of this session. Improving two-way communication and coaching for improved performance are also addressed.

Participants should bring an example of an EWP from their department to use during the class.

Cost: $10.00 materials fee for State Supervisors and Managers (Prepayment is required)
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

Who should attend: This class is limited to State Supervisors and Managers

POLICIES AND PROCEDURES

This workshop is designed to provide HR professionals, managers, and supervisors with an overview of policies and procedures promulgated by the Department of Human Resource Management, as well as to explain the purpose and intent, and how state policy relates to federal, state, and local law. Case studies will be used in-group activities to interpret and apply policies and procedures. Enrollees may be asked to submit relevant situations to be addressed anonymously as case studies.

Cost: $10.00 materials fee for State Supervisors and Managers and HR Professionals (Prepayment is required)
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

Who should attend: This class is limited to State Supervisors, Managers and HR Professionals

POWERED INDUSTRIAL TRUCKS: TRAIN THE TRAINER

This half-day course covers the classroom portion of powered industrial truck training for people who will be required to train agency employees to operate powered industrial trucks. The class focuses on OSHA requirements and technical knowledge required for forklift training.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - *Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Safety and Risk Managers; Facility Safety & Health Coordinators, Trainers, Supervisors of forklift operations, any staff responsible for delivering powered industrial truck training

PREPARATION FOR SUPERVISION

This two-day course is based on widely researched and validated competencies. The course focuses on the importance of developing new knowledge, skills, and abilities required to be an effective supervisor in today's rapidly changing organizations. Participants will assess their supervisory/leadership style and response to conflict through two assessment instruments (completed during the class). Based on these assessment instruments and class activities, participants will develop an individual leadership plan identifying two skill areas for enhancement. Participants will also review basic communication skills, delegation, coaching for improved performance and the essentials of evaluating employee performance.

Cost: $240.00 (Prepayment is required)

Who should attend: All employees considering supervision as a career path.

RESPIRATORY PROTECTION: IS YOUR PROGRAM THE RIGHT FIT?

Many employees work in positions that require them to wear respirators to protect them from vapors, fumes, dust or other air contaminants. Respiratory Protection is a major requirement of the OSHA/VOSH standards and an up-to-date program is essential for any agency that requires employees to wear respirators. This class will provide a highlight of the respiratory standard and will focus on care and maintenance of respirators.

Cost: $60 for Local Government and Private Industry - **Free to State Government** **Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Buildings and Grounds, Facilities Management and Maintenance Managers, Supervisors and staff; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members

RISK CONTROL STRATEGIES AND DATA ANALYSIS

This class is designed to help you analyze past Workers’ Compensation claims to determine trends and possible loss cause factors. The class will discuss where to get data, how to organize it, and how to analyze it for meaningful information. Data analysis will help you identify potential risk control strategies to reduce the frequency or severity of worker injuries.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: HR Managers and Staff; Safety and Risk Managers; Safety Officers, and Workers’ Compensation Coordinators

SEXUAL HARASSMENT PREVENTION TRAINING FOR MANAGERS AND SUPERVISORS

This workshop provides managers and supervisors with a detailed overview of the law and what it means. It also clarifies management's responsibilities. recent developments which a affect harassment in the public sector workplace, including managers and supervisors responsibilities under the law.

Cost: $10 materials fee for State Supervisors, Managers, and HR Professionals (Prepayment is required)
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $50.00 charge to the agency.

$60 for non-state Supervisors, Managers and HR Professionals (Prepayment is required)

Who should attend: Executives, Managers and Supervisors; HR professionals.

SEXUAL HARASSMENT TRAINING FOR NON-MANAGERS

This course is designed to provide employees with an overview of sexual harassment law and related definitions. Emphasis is placed on explaining what sexual harassment is under federal law, identifying the kinds of behavior that may be interpreted as sexual harassment in the workplace, avoiding sexual harassment, dealing with sexual harassment as it arises, and participating in an investigation of allegations of sexual harassment.

Cost: $60 (Prepayment is required)

Who should attend: All employees.

SLIPS, TRIPS, FALLS PREVENTION

Slips, trips and falls injuries are one of the leading causes of employee injury for the Commonwealth of Virginia. This course is designed to educate employees on the prevention of injuries associated with slips, trips and falls. This course will define the difference between a slip, trip and fall, risk factors associated with each group, prevention techniques and ladder safety.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Safety and Risk Managers, Safety and Health Coordinators, Managers, Supervisors and Employees.

SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM)

This 11-week course is designed to increase HR professional development and to help prepare participants to take the national exam for certification, either as a Professional in Human Resources (PHR) or a Senior Professional in Human Resources (SPHR). The course covers the six major components of the human resources body of knowledge: strategic management, workforce planning and employment, human resource development, compensation and benefits, employee and labor relations, and occupational health, safety, and security. One exciting feature of this course is the on-line component. During the ten-week course, participants will respond to homework assignments, connect with each other and instructors, and browse additional readings through an on-line course site. NOTE: Participants must purchase the learning kit and bring it to class. The learning kit is a separate purchase of $560 and can be ordered on the SHRM registration form. See page 35 of this brochure for more information. The SHRM exam is a separate registration process through HRCI and an additional fee. Cost of the ten week class is separate from materials and is $220 for a total of $780.
Credit for this course counts toward the HRI.

Who should attend: HR professionals and staff.

Click here for additional information.

SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM) CRAM CLASS

This is a 2-day session presented by certified HR professionals on the Monday and Tuesday immediately prior to the national certification exam. The class is designed to review weeks of self-study and classroom training. Material likely to be on the exam will be emphasized; memory and test-taking techniques will be shared. Participants must be prepared and registered for the national exam. Anyone who takes the ten-week preparatory class may attend the Cram class free. Credit for this course counts toward the HRI.

Cost: $150 (Prepayment is required)

Who should attend: HR professionals and staff.

Click here for additional information.

TECHNOLOGY AND ITS IMPACT ON PUBLIC ORGANIZATIONS - Stage II VaCPM Required Course

This seminar covers a broad survey of current and future technology and how it does or might impact public sector management. Topics will include computers, communications, transportation, and other breaking areas of science and technology. Particular emphasis will be on two areas: information systems and the transportation/logistics/supply chain revolution.

Participants in the Virginia Certified Public Manager Program who have completed Stage I will receive registration priority. Other participants may register with the approval of the VaCPM Program Manager.

Cost: $125 (Prepayment is required)

TELECOMMUTING AND RISK CONTROL FOR MANAGERS

In this half-day course, we'll study the potential risks to the agency when employees are working from home offices. This is a new area of development for both OSHA and Workers' Compensation. We'll examine the current state of the law and regulatory practices regarding the issue.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: HR Managers; Safety and Risk Managers; Agency Supervisors and Managers; Workers' Compensation, Safety and Health Coordinators

TRAIN-THE-TRAINER

This three-day course covers the “basics” of training and is designed for new trainers, although it is a great refresher for more experienced instructors. After this session, participants will be able to: Identify the purpose of training, describe the role of a trainer versus facilitator, explain Adult Learning Theory, define needs assessment, identify the Instructional System Design model, explain how and when to use various audio-visual equipment, and demonstrate effective presentation skills. Participants will receive feedback on their presentation skills during the class.

This instructor-led course will take approximately 15.5 hours to complete, and 15.5 contact hours will be awarded when the class is successfully completed.

Cost: $360 (Prepayment is required)

Who should attend: New or experienced trainers, or anyone interested in training.

24 HOURS EACH DAY..HOW WILL YOU SPEND THEM?

Based on Stephen Covey's time management principles, this class will give participants an opportunity to consider techniques that will help them spend their time pursuing the important goals and objectives they have set for themselves. Participants will learn how to categorize and prioritize important activities when and how to say NO!

Cost: $60 (Prepayment is required)

Who should attend: All employees.

WALKING AND WORKING SURFACES: A REAL BALANCING ACT

Slip, trips, and falls continue to be one of the leading causes of employee injury for the Commonwealth of Virginia. This course is designed to educate those responsible for managing or maintaining buildings and grounds owned or leased by the Commonwealth of Virginia on methods of preventing slip, trip, and fall injuries. Class participants will learn to identify slip, trip and fall hazards and will take away information addressing appropriate controls for various hazard scenarios including winter weather and other inclement weather conditions.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Buildings and Grounds, Facilities Management and Maintenance Managers, Supervisors and Staff; Safety and Risk Managers; Safety and Health Coordinators; Safety Committee Members

WHALE DONE! THE POWER OF POSITIVE RELATIONSHIPS

This workshop, based on the best-selling book, Whale Done!, by Ken Blanchard shows how to make accentuating the positive and redirecting the negative, the best tools to increase productivity, instead of creating situations that demoralize people.

Who should attend: All employees

Cost: $60 (Prepayment is required)

WORKPLACE VIOLENCE: ORGANIZATIONAL RISK ASSESSMENT AND PLANNING

A daylong class that focuses on how to conduct workplace violence risk assessments at the agency level. The most recent data and best practices for the control of workplace violence will be reviewed. Attendees will leave with information on how to prioritize, develop and implement workplace violence control and crisis management plans for their own agency.

Cost: $120 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $120.00 charge to the agency.

Who should attend: HR Managers and Staff; Safety and Risk Managers; Safety and Health Coordinators; Workers' Compensation Coordinators.

YOUR SAFETY TRAINING TOOLBOX: A BLUEPRINT FOR SUCCESS

This class is designed to familiarize participants with techniques for the development, delivery, and tracking of employee safety training. Materials will include Occupational Safety and Health annual training requirements. Each participant will take away a set of basic training materials including General Workplace Safety; Accident Investigation; Slips, Trips and Fall Prevention; and Strain Prevention that may be customized to meet individual agency needs.

Cost: $60 for Local Government and Private Industry (Prepayment is required) - **Free to State Government**
**Failure to attend class or cancel registration at least 10 business days prior to the class will result in a $60.00 charge to the agency.

Who should attend: Human Resource Professionals; Safety and Risk Managers; Safety and Health Coordinators; Trainers; Safety Committee Members